Press Kit
Logo, short bio and brand colors are kept here in a one-page quick-use summary.
Media team provides the necessary files in 1 click
bb444 Support and Media Contact
bb444 Contact page has Dhaka-based support, press line and help desk together; Bangladesh users can also send questions about bKash, Nagad and Rocket
bb444 APK Download bb444 Login Assistance
bb444 Support Desk 3 Details
Support requests divide into 3 paths: press, app and general questions go on separate lines.
56,312 active users
So many regular users on this platform require a clear division to filter questions.
4.2/5 average rating
Based on 79,916 reviews, this score reflects communication speed and clear guidance.
99.7% uptime
Service has been running since 2020; requests from Dhaka, Chattogram and Sylhet are also considered.
Press contact address
Send media requests in 1 minute
Press email
For media coverage, interviews and editorial verification, use this line; Dhaka office team reviews messages during business hours.
Usually within 2 business hours; for urgent reports, write 'Press' in the subject.
Help Center
App, login and account issues here; the ticket goes to the correct team.
Those who join via bKash or Nagad, their transaction-related general questions also go here.
Phone Arcade
A separate call arcade for quick media follow-ups; call back after leaving a note.
Having the case number ready before the callback saves 3 steps.
Media resources in 3 cards
First file, then question
Brand Asset
Banner, icons and logos in correct formats; to avoid wrong sizes, PNG and SVG are kept separate.
Web and social, files separated for two uses.
Executive profile
Brief bio; roles are also here; can be viewed in 2 minutes before interviews.
Editors use this section more.
Two ways to contact
If media unavailable, use these two paths.
Account assistance
If you have login, profile or app settings questions, use this card; describe issue in 3 lines.
App download assistance
APK file, installation steps and device permissions questions go here; on Android 8+ phones, the task is usually easy.
Media questions 3 answers
What to send for media coverage?
Short bio, publication name and deadline; four-line note is enough.
Where to find press releases?
The press kit section has the files you need; the help center will tell which file.
How can Bangladeshi journalists contact?
Send a direct email to the Dhaka-based team; include questions about bKash, Nagad and Rocket.
bb444 Support, bb444 Contact and bb444 Help are together on this page; if needed, open bb444 App or bb444 Login pages as well.